Book Review of

In Search of Excellence

Lessons from America's Best-Run Companies

Author : Thomas Peters and Robert Waterman, Jr.

Pros : Very readable book. Almost inspirational.

Cons : Focuses primarily on very large corporations.

Grade : A-

Contents : Jump to review...

Part 1 : The Saving Remnant

1. Successful American Companies

Part 2 : Toward New Theory

2. The Rational Model
3. Man Waiting for Motivation

Part 3 : Back to Basics

4. Managing Ambiguity and Paradox
5. A Bias for Action
6. Close to the Customer
7. Autonomy and Entrepreneurship
8. Productivity Through People
9. Hands-On, Value-Driven
10. Stick to the Knitting
11. Simple Form, Lean Staff
12. Simultaneous Loose-Tight Properties

Review :

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Reviewed by David Luhman, MBA, EA

Published 1982 by Warner Books, Inc. ISBN 0-446-37844-5
Length : 360 pages.